1. The Security Consultant's Perspective...

2. The Insider Threat...

3. Threats by the Outsiders

4. The Terrorist Threat...

5. Protective Measures...

1) Security Consultant's Perspective...

Traditional techniques at combating Workplace...]]> TABLE OF CONTENTS

1. The Security Consultant’s Perspective…

2. The Insider Threat…

3. Threats by the Outsiders

4. The Terrorist Threat…

5. Protective Measures…

1) Security Consultant’s Perspective…

Traditional techniques at combating Workplace Violence pits the disgruntled employee against the system and the potential victims in a waiting game. It seems that the “Inside Threat” is reduced to monitoring the known potential, the “Ticking Bomb”, while the unknown threats go unmonitored. Threats by “Outsiders” are just as common and equally violent. Complicating this challenge, we now must grapple with the threat of terrorism (political and domestic) in our workplaces. I am reminded of a quote by James Baldwin from his book, “The Price of the Ticket”. “No one can possibly know what is about to happen: it is happening, each time, for the first time, for the only time”. Fighting the potential workplace threat requires a change in tactics and training techniques in order to be proactive.

2) The Insider Threat…

The “going postal” employee is as real in many workplaces as was the case of the rash of Postal Service incidents that gave rise to the phrase by the media. The difference between the postal employee and the ConAgra Shooting, Kansas (July 2004), the DaimlerChrysler Shooting, Ohio (January 2005) and the Weequaic High School Shooting, Newark, NJ (July 2005) North Toledo was the lack of sensationalized media coverage. I have found that career employees who “go postal” did not plan to do so over night, nor was he predisposed to kill employees. It was a series of gradual events in the employee’s life brought about by changes in personal relationships, a diagnosed medical condition perceived unjust or a caustic domestic situation
gone awry given rise to violence aggression as a form of retaliation at home and the workplace.

The environmental, societal factors and contributing events could not have been more apparent to the trained eye. Perpetrators of workplace violence are victims of their environment because they did not plan their rampage the first day hired. It was a gradual process with changes which bought about behaviors, attitudes and methodical planning clearly evident by the employee’s daily interactions, physical appearance, verbal utterances and documented slips in performance and efficiency. Everybody can see the indicators in the aftermath but most do not understand how to collaborate to prevent the “Ticking Bomb” from exploding before it is too late.

The Threat Assessment Process though intrusive in some quarters is an instrumental process worthy of attention. Subtle but contributory changes in an employee’s demeanor can be detected with early warning signs to provide assistance and intervention. This response unlike the threat posed by “The Outsider” is manageable (predictable)and preventable.

3) Threats By Outsider…

Confrontational crimes committed by “Outsiders” though unmanageable can be mitigated and somewhat preventable. Take the following incidents. A nurse who works at a hospital who tells a horrific story of being punched, kicked, scratched, bitten, nose and ribs broken, stabbed with a pen and suffered eye damage all as a nurse at the hospital are true incidents. He also testified that patients have assaulted his co-workers. This account represents one of several hundred such incidents at hospitals in our Nation yearly. A storekeeper who confronted an armed robber was shot because he did not have enough money. You stop your car at a client’s business and exchange what you need between the car’s compartment and the trunk and return to discover the trunk broken into and the goods stolen? How about the lurking perpetrator who finds the pleasure in attacking helpless victims between floors on the stairwell or on the elevator? But nothing is worst than the unsuspecting medical service provider who is confro nted by a client in his home or the office helpless to defend himself without any insight into appropriate protective measures.

These are situational accounts of innocent employees, victims of their unique situations created by their workplace environments and the threats posed by “Outsiders”.

4) The Terrorist Threat…

Though much attention has been given the political terrorist, little is mentioned in the workplace about our homegrown terrorists. The political terrorist who assimilates into the fabric of America to await the “call to arms”, is much different than the “normal” employee who harbors outward
political, social and religious positions but, is protected by freedom of speech that permits the employee to maintain antithetical positions for the safety and security of the workplace. Our workplaces are full of ideologies that spawn terrorism; Para-military and militia groups, white supremacist
groups, black hate groups; those who believe in extreme defense of the unborn, even environmentalist who work on the fringes of the law have spawned eco-terrorists, defenders of animal rights have attacked furriers and researchers and religious sects have spawned “holy warriors” who attack commercial and cultural interest. Similar to both of these groups they choose targets of value and opportunity. Unlike the “Insider” and the “Outsider”, the criminal behaviors of the domestic terrorist advertise their
moves and are predictable because they are known and apparent.

5) Proactive Measures…

In no particular order: Train your leaders in Threat Assessment, Synchronize the security process with other departments, Structure personnel security procedures, Design a unique security policy, Plan and Test your emergency
evacuation plans, implement strategy to prevent and interdict workplace violence by all, Limit & restrict access, Issue a suitable form of identification with photograph, Teach crime prevention and have desktop exercises and scenarios, test your crisis communications plan, run periodic background checks on all employees and establish a repoting policy to encourage early identification of potential perpetrators.

Nater Associates, Ltd is a Security Management Consulting Practice specializing in Workplace Security Issues and dedicated to providing clients superior security services based on Solid Situational Experiences.

Yes firewalls, anti-virus are good but without a comprehensive information security program in place all these security te...]]> At times I laugh when I see companies, banks, educational institutions laying so much emphasis on the deployment of firewalls, anti-virus, server room protection e.t.c.

Yes firewalls, anti-virus are good but without a comprehensive information security program in place all these security technology tools will only provide a false sense of security. When we start thinking about information security, we need to think about security as a system not a single technology.

Let Us take a Hypothetical Scenario

A company has over 5 million clients. It has an e-business website. It has deployed firewalls, anti-virus solutions and other vendor security solutions. It conducts 90% of its business through its e-business website.

A Hacker studied the situation and asked; how do i get at this company?

What is the weakest link in the companies information security model? Why the weakest link? The hacker knew that going through the firewall, the intrusion detector systems would take him time which he was not willingly to spare. The hacker found out through painstaking research and study that the over
5 million customers were the weakest link.

The attack followed;

• A fake website of the company was created.
• E-mails were sent to the company’s over 5 million customers.

The E-mail read.

Dear customer,

We have deployed new security solutions that will help increase the security of conducting business with us through our website. Please kindly enter your contact and billing details, by clicking on this link. www.wilbroser.com/details.html.
Thanks for your cooperation.

Yours faithfully,
Alex Brown
Head of IT

Result of the E-mail

Out of the 5 million customers, 3 million of them clicked the link and reentered their contact and billing details.
The remaining 2 million felt indifferent and didn’t respond to the mail. The credit card information of over 3 million customers was stolen.

Why did the Hacker Target the 5 Million Customers of the Company?

The hacker found out that to commit e-fraud, it will take more effort and time going through the firewall, anti-virus and the other security solutions of the company.

The thought of the weakest link came. The company has never embarked on a security awareness training program for customers. A lot of emphasis has been on staff and security solutions.

The hacker identified the customers as the weakest link. Having identified the weakest link , the attack was launched.

Why Was the Attack Successful?

1. The over 5 million customers. None could tell the difference between a fake copy of the company’s website and the company’s website.

2

Anti Tracks

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Christina's crus...]]> Christina Aguilera has gone back to basics, stopped dating toxic guys and married a down-to-earth music executive. Christina is becoming more secure in her womanhood. Her new elegant look and soul CD Back to Basics are evidence of her personal evolution and transformation.

Christina’s crusade to help victims of domestic violence is dear to her heart. She herself grew up in an unstable environment as there was abuse in her household. Christina works a lot with a domestic violence and child-abuse center in Pittsburgh. She is passionate about rebuilding battered women’s self-esteem and providing for their necessities.

Christina unveiled herself a bit telling Seventeen magazine: "Thank God for my first record: I was able to get my foot in the door with a [CD] that wasn’t so much me but has given me the freedom to do what I want to now."

Married to a man who embraces her individuality, Christina is undoubtedly growing increasingly comfortable in her own skin. Christina proudly says of her husband Jordan, "He’s my best friend and he’s my backbone and number one supporter. …He’s a very real, down-to-earth person. When he walks into a room, his energy is so calm and peaceful, like you wouldn’t even know he was there. He’s a great balance for me." (Seventeen, September 2006, p. 179)

Not only is Christina more relaxed, but her new song "Save Me From Myself" shows that she is also becoming increasingly self-aware. Christina candidly admitted, "I think a lot of us can act as our own worst enemies at times, digging ruts for ourselves and making things out to be worse than they really are."

We all experience bad feelings at times, during which if we isolate ourselves can feel as if we’re being sucked into a black hole. It is important to have loved ones and solid people to whom we can turn. Thankfully Christina has found the light in her hubby Jordan.

When I was going through a dark time following my divorce a couple years ago (which resulted from my ex-wife cheating on me), I happened to see an article about Christina on a Rolling Stone magazine. It talked about her brutal break-up with her first boyfriend who proved to be quite the player. Some friends helped Christina through it by taking her into the kitchen of a restaurant where they told her to break some champagne glasses and release her anger. As Christina broke the champagne glasses she felt somewhat of an emotional breakthrough. It was this article that inspired my new book "Breakthrough for a Broken Heart."

Christina’s "Fighter" song was a personal favorite of mine as I bounced back from my personal setback. Today like Christina I have stepped back into the light and found the love of my life. Whereas Christina used music throughout her life to escape the abuse, I have found writing to be therapeutic and healing. Settled in security is a wonderful place to be emotionally and relationally.

Paul Davis is a love coach and author of Breakthrough for a Broken Heart a book telling us “How to overcome disappointments and blossom into your dreams!” He is a dating expert, life coach (relational & professional), popular worldwide keynote speaker, creative consultant, humor being, adventurer, explorer, mediator, minister, liberator and dream-maker.

Paul’s compassion for people & passion to travel has taken him to over 50 countries of the world where he has had a tremendous impact. Paul has also brought revival to many in war-torn, impoverished and tsunami stricken regions of the earth. His nonprofit organization Dream-Maker Ministries is building dreams and breaking limitations.

Paul’s Breakthrough Seminars inspire, revive, awaken, impregnate with purpose, impart the fire of desire, catapult people into a new level of self-awareness, facilitate destiny discovery and dream fulfillment.

Paul can be contacted at: RevivingNations@yahoo.com 407-967-7553.

For additional info: http://www.CreativeCommunications.TV and http://www.DreamMakerMinistries.com

Think Job Security is a thing of the past? Think again. While it may be true that no one is exempt from a downsizing, layoff, or unexpected re-organization in today's economic climate, that doesn't have to mean you have no job security. To...]]> A 5 POINT STRATEGY FOR ENSURING YOUR JOB SECURITY

Think Job Security is a thing of the past? Think again. While it may be true that no one is exempt from a downsizing, layoff, or unexpected re-organization in today’s economic climate, that doesn’t have to mean you have no job security. Today’s workers simply need to redefine what job security really is given the competitive environment we live in, and where security comes from. You can (and should) have a sense of job security, but it won’t come from your employer. You must give it to yourself. Your number one priority, if you wish to have career longevity and fulfillment, is to remain highly employable. Here’s a proven 5 point strategy to ensure you have security in an uncertain job economy.

1. Under-promise, over-deliver
2. Nurture Your Network
3. Invest in Your Competence
4. Have a Plan B and Plan C Ready to Execute
5. Build Your Reserves

UNDER PROMISE and OVER DELIVER
The first strategy is simply to outperform your peers. Under promising may sound like a lethal career strategy, but in reality it’s the opposite, as long as you consistently over deliver. Bosses and peers become most frustrated with those who make empty promises, right? These are the people who OVER promise and then consistently UNDER perform. By getting really skilled at setting reasonable expectations, building in time for the unexpected (which you can almost always expect!), and then meeting or beating every agreed upon target, how much does that increase your value to the organization? Lots. People want to know what to expect and be wowed. Wow! them with your performance, not your promises. Valuable employees manage to escape much of the corporate shake ups, even when the shake ups hit their home turf. Create a reputation for being someone who delivers value and you’ll add a lot of staying power to your career.

NURTURE YOUR NETWORK
Do you maintain relationships with a diverse group of peoplefrom close friends to casual business acquaintances? Or is your social life basically built around the coffee pot and bagel box at work? When faced with changing jobs (by choice or not), it is important that you have strong, reliable network in place. You don’t want to be building up relationships at a time when you need them mostit drains your energy and looks and feels too desperate! You want to continually work toward having strong relationships with a variety of contacts because you enjoy them and they enjoy you. These relationships are in the spirit of helping whenever it’s needed. You may include professional contacts within and outside your employer, as well as a diverse group of acquaintances through community, school, and social circles. Stay plugged in with others. It can make the difference between a long and difficult job search, and a smooth job change.

INVEST IN YOUR COMPETENCE
Staying current in your field is critical to long term employabilitya.k.a. ’security’. If your employer provides some of this, great! Take them up on it. But if they don’t (as many are cutting back here), take it upon yourself. Create your own professional development plan. Find professional associations, training programs, published material (books, internet sites, magazines and journals, etc) and/or mentors/peers that can help you stay abreast of trends and issues impact your field, industry and geographical area. In order to be employable (whether at your current employer or somewhere else), you have to be current and be able to talk about future trends. If your most recent ‘update’ to your knowledge, skills, or abilities was the day you walked down the aisle to pick up your degree (and that wasn’t last year), then you’ve got to develop a plan to get in the game. Allocate 2 hours a week, or even a month, to getting and staying current or learning something completely new. A high level of competence sells no matter the economy.

HAVE A PLAN B READY TO EXECUTE
You may not be ‘expecting’ to lose your job or be re-organized into the job from he**, but who is? The point is -always be ready, willing, and able to do something else. If you love what you do, then all you need is a current resume and job search plan in your back pocket at all times. Your plan B should include the network and competencies pieces discussed in this article. If you think you might like to try something new then you definitely must start creating that plan. What would you need to know in order to make a move into something new? Who would you need to know? What would be the first 3 things you would do if you were no longer employed? Create your plan B and start working on gathering some of the key pieces (information, contacts, experiences, etc.). Pull it out every so often, update it, and keep it working for you. It’s like job security insurance. It’s there when you need it. And then, create your Plan C. You just never know.

BUILD UP YOUR RESERVES
Are you prepared for a job loss should one occur unexpectedly? Do you have reserves of money to carry you through 6-12 months without a regular paycheck? Do you have reserves of confidence in your ability to land on your feet and make the most of whatever comes your way? Do you have reserves of energy to conduct a full scale job search? Do you have strong, stable friendships that could and would support you if you needed them?

Having a strong reservefinancially, physically, emotionally, and sociallywill help you be strong and confident before, during, and after any career challenge or change. This level of confidence keeps you afloat and, in fact, makes you more attractive as an employee (because you are strong and confident!). You may be less affected by a corporate shake-up and not have to draw upon your reserves. But, if you need them, they are there for you. How secure is that?!

Employers are no longer able to provide the kind of job security they once did. But that doesn’t mean we all have to walk around vulnerable and stressed. Create your own brand of job security and take control of your career. After all, it’s YOUR careerit doesn’t belong to the company anymore. And that can be a great thing!

This article may be reproduced, in its entirety, along with the following information:

© 2006, Shawn Driscoll, Succeed Coaching & Development. This article is provided courtesy of Shawn Driscoll, Career Success Coach and owner of www.succeedcoaching.com. Professionals: upgrade your work life today! We provide products and services to help you succeed at work, in business and in life. Sign up to receive your free Success Wise ezineand get success tips, inspiration, and resources to skyrocket your successat www.succeedcoaching.com.

Shawn Driscoll, owner of Succeed Coaching & Development, partners with motivated professionals to dramatically improve the quality of their career and lives. She challenges clients to stop struggling and sacrificing in the name of making a living and inspires them to re-define success on their own terms. Pick up your free copy of her special success report “How to Chart Your Course for Success and Fulfillment” at http://www.succeedcoaching.com/report.html.

1.) Workplace Security for Small to Midsize Businesses...

2.) Understanding the Mutual Need to Invest...

3.) Motivational Reasons to Invest...

4.) About Nater Associates, Ltd...

1.) Workplace Security for Small to Midsize Businesses...

Since September ...]]> Contents

1.) Workplace Security for Small to Midsize Businesses…

2.) Understanding the Mutual Need to Invest…

3.) Motivational Reasons to Invest…

4.) About Nater Associates, Ltd…

1.) Workplace Security for Small to Midsize Businesses…

Since September 11, 2001 surveys, polls and research suggests that a majority of small to midsize businesses are not yet prepared to handle a terrorist attack, let alone a natural catastrophe. The research suggest that this segment of our business society is thirsting for information and looking for leadership. However, it does appear this community is willing to
invest in security but, are not yet in a position to make costly investments without a clear understanding of the value. There is no debate on the need and the awareness to do something but, they want to know “who” will work with them and “how” will their needs be addressed? Knowing the existence of risks is understandable; however closer to home is the question, “how” will it improve the situation and show a Return on the Investment (ROI) after my commitment? In arriving at this understanding, some perspectives will be presented that might encourage an investment based on a collective accord on
the “why” and the “how”.

2.) Understanding the Mutual Need to Invest…

Understanding is the vitally important link, if we in the security industry are to sufficiently convince this segment of the value to invest. While the small to midsize business community remains an important connection to our
day-to-day lives, it remains an untapped security market. There are synergies to stimulate positive relationships that must be tapped regardless of the perceptions. Insufficiently energized since September 11, 2001, one speculative reason might be that the security industry and this community have not really talked to each other about the unique needs and the perceptions. Suggesting that this market was not yielding any market
interest could be further from the truth. I have found a keen interest on both sides; however, the common denominator preventing a decisive step to move forward involves a lack of time, money, sufficient knowledge and dedicated resources to address their concerns.

These realistic reasons might be unintentionally contributing to their current vulnerability. Of concern is that this threat or vulnerability is not just to the potential of a terrorist strike, but a general inability to respond in the wake of a
natural disaster, power outage, water or fire damage, human error, death of key staff, labor dispute, hostage taking, workplace violence, bomb threat, HVAC failure/temperature inadequacy or any industrial mishap requiring emergency evacuation or protective measures. Assuming CEOs and other
decision makers recognize these as their day-to-day concerns, why then has there not been a mutually concerted effort to bridge the inhibitors cited above to reach a greater understanding for the need?

My theoretical answer to these questions, suggests that this community has not been presented the benefit of the expertise in a simple, uncomplicated and understandable manner as the other awaited the “hot-button need” or for the catastrophe that will justify the investment. The reality is that this
business segment has unique but realistic concerns that must be addressed. Unfortunately, the lack of true understanding keeps the security and business community at arms-length as practicality is avoided. In reality, his segment’s security needs might be imbedded in their day-to-day safety and security concerns and not the threat of terrorism.

2.) Motivational Reasons to Invest…

There are many reasons to invest in this market! Since the research suggest there is a lack of time, money, knowledge and resources, designing an approach to address these challenges might be a solution. Instead of making security a complex process let us tailor the need to the individual client,
provide security awareness and follow-up support to insure the need is addressed and concerns minimized. Whenever I present the value of security awareness, I am reminded of a Long Island firm that made the investment in security technology but failed to teach the employees the value of the technology. While visiting with the CEO on two separate occasions, access was easily gained without as much as a challenge. In one incident, my cordial greeting was enough to disarm the employees and in the second incident, I merely walked in through a door held open with a woodchuck placed there by employees taking a smoke break.

Since it is believed this lack of understanding my drive the lack of purchase, the use of case studies and lessons learned become important in demonstrating the value of the implementation. So, why not tailor the security need to situations this segment is more apt to experience and value such as chemical spills, exposure to contaminants, victimization by criminals, disruptions due to workplace
violence and natural disaster, and fire and all the other possibilities mentioned above?

Taking a practical approach might be a stronger motivational tact that could have appeal. Keeping security methodology simple might trigger yet another motivational strategy to address their lack of resources. Involving employees in the security process is certainly another approach to show
value. Promoting the that the investment be undertaken in “little chunks” might encourage a greater appreciation for the need and increase preparedness by employing realistic and uncomplicated security plans and programs.

Another approach to the “little chunk” anology might be the value of making minimal yet inexpensive changes that will cost little more than time and effort to close the exisiting security gaps. Pursuing these approaches might insure some measures are in place “Now” to insure readiness, avoid
allegations of due diligence shortfalls or suggestions of irresponsibility and malfeasance. Lastly, instead of the buying motivation being driven by the proverbial “fear” approach we might build a client following based on the clear understanding of the need. These strategies factored by a prioritized understanding that “little chunks” can bring about a greater
degree of security preparedness rather than doing nothing will greatly enhance this business segments security posture.

4.) About Nater Associates, Ltd.

Felix P. Nater, President, Nater Associates, Ltd, Workplace Security Consultant, 116-03 Parkway Drive, Elmont, New York 11003, Office: 516-285-8484, (Toll Free) 1-877-VALU101, Fax: 516- 285-0880, Cell: 516-946-8416, email:info@naterassociates.com & Website: www.naterassociates.com

Felix has over 30 years of criminal and security experience and expertise as a United States Postal Inspector having spent the last 13 years specializing in the interdiction of workplace violence and formulating workplace security threats and risks mitigation strategy. Nater Associates, Ltd. offers clients integrated business-security solutions for thier Workplace Security and Workplace Violence Prevention needs using a variety of products. Felix calls himself the Outsource Security Director. Call Nater Associates for a Security Audit or a Security Awareness Presentation.